Returns & Exchanges

At Natural Factors, we are committed to your satisfaction and offer a seamless 30-day return policy for all unworn fashion items in their original packaging. We believe in high-quality sustainable style and want to ensure every piece you own is one you truly love.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.